SHIPPING INFORMATION
SHIPPING INFORMATION
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
- Processing time: 48h
- Shipping time: 7-20 days
Note: There are delivery delays in rare instances, where packages may take longer to be delivered than the listed time frame. Unfortunately, it is out of our control and customs may delay deliveries in some instances.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We will only cover shipping if the item is damaged and needs to be replaced.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please consider our products are primarily sourced from overseas, which is why it may take some time for delivery. We are not responsible for undelivered packages (due to incorrect addresses). However, we can accommodate for damaged items and packages lost in transit as long as we receive proof.
All delivery times are estimates and subject to the courier being able to deliver. Weather and unforeseen events may also cause a small delay.
Delivery time：2-7 days，shipping time：7-15days